Information on Data Protection

1. Information about the Data Controller

Data Controller

  • Organisation: TORCLUM, SL
  • Tax ID Code [CIF] of the organisation: B55774889
  • Address of the organisation: C/ PAU CASALS, 5 – (43717) BISBAL DEL PENEDES, LA
  • Email address of the organisation: INFO@TORCLUM.COM
  • Data controller: JORDI PASCUAL SOLÉ
  • Telephone number of the data controller: +34 615602582
  • Email address of the data controller: TORCLUM@GMAIL.COM

2. Purposes

In accordance with the provisions of the General Data Protection Regulation (EU) 2016/679 and Spanish Organic Law 3/2018 on the Protection of Personal Data and the Guarantee of Digital Rights, we inform you that, depending on the relationship you have with us, at TORCLUM, SL we process the data you provide us with for some, or all, of the following purposes:

  • Compra/venta de bienes y servicios.
  • Compra/venta de material
  • Envío de información comercial de la entidad mediante correo postal, correo electrónico u otros
  • Envío de información por correo electrónico sobre actuaciones y servicios de la empresa.
  • Gestión contable, administrativa, de facturación y gestión de cobros.
  • Gestión contable, administrativa, de facturación, de cobros y pagos
  • Información comercial mediante correos electrónicos desde la plataforma MailChimp, sin que el Responsable pueda asegurar unas correctas medidas de seguridad y tratamiento adecuados al RGPD de la propia plataforma
  • Información procedente de Cookies
  • Participación en un sorteo
  • Prestarles un servicio
  • Programación de visitas
  • Realización de cobro mediante TPV
  • Realización de compra mediante tienda virtual en página web/plataforma.
  • Realización de encuestas de satisfacción.
  • Realización de la declaración de la renta y otros trabajos derivados de actividades asesoras/gestoras.
  • Realizar pedidos
  • Realizar un proceso de selección de personal en función de las capacidades, aptitudes y otros datos de interés incluidos en el currículum
  • Registro evolutivo de los trabajos realizados
  • Servicio postventa y fidelización
  • Tramitación de presupuestos
  • Purchase/sale of goods and services.
  • Purchase/sale of materials
  • Sending commercial information about the organisation via post, email or other means.
  • Sending information via email about the company’s actions and services.
  • Handling of accounting, administration, billing and payment collection.
  • Handling of accounting, administration, billing, collections and payments
  • Commercial information via emails through the MailChimp platform, with the Data
  • Controller being unable to ensure the proper security and processing in accordance with the GDPR of the platform itself.
  • Information from cookies
  • Participation in a prize draw
  • Providing a service
  • Scheduling of visits
  • Collection of payment via POS
  • Making a purchase via the virtual shop on the web page/platform.
  • Carrying out satisfaction surveys.
  • Completing the tax return and other tasks deriving from consultancy/administration activities.
  • Placing orders
  • Carrying out a staff recruitment process according to the skills, abilities and other relevant information included in the CV
  • Ongoing record of work carried out
  • Aftersales services and earning customer loyalty
  • Processing quotations

3. Time limit on data retention

Your data will be retained for the duration of the contractual, commercial or any other type of relationship with our organisation, or until you request its erasure, as well as the necessary time to comply with legal obligations.

4. Justification

The legal basis for processing your data lies in:

  • Unequivocal consent

5. Recipients

Your personal data shall be passed to third parties in the following situations:

  • To other data controllers
  • Transportation companies
  • Administration/Consultancy

6. Rights

You have the right to obtain confirmation of whether or not TORCLUM, SL is processing personal data that concern you.

Furthermore, you have the right to access your personal data, as well as to request rectification of incorrect data or, if applicable, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, you may request restriction of the processing of your data, in which case we will only keep it for the purposes of making or defending against claims.

In addition, In certain circumstances, and for reasons relating to your individual situation, you may exercise the right to object to the processing of your data. TORCLUM, SL shall cease processing the data, save for compelling legitimate grounds, or for the purposes of making or defending against claims.

Furthermore, you may exercise the right to portability of the data, as well as the right to withdraw your consent at any moment, without affecting the legality of any processing done based on the consent prior to its withdrawal.

If you wish to exercise your rights, you may do so through the authorised links found below:

  • To exercise your right to Access, click here
  • To exercise your right to Rectification, click here
  • To exercise your right to Erasure (right to be forgotten), click here
  • To exercise your right to Restrict Processing, click here
  • To exercise your right to Object, click here
  • To exercise your right to Portability, click here

Alternatively, you can also write to us at the following address: C/ PAU CASALS, 5 – (43717) BISBAL DEL PENEDES, LA, SPAIN, adjoining a photocopy of your national identity document, to confirm your identity. Remember to provide as much information as possible concerning your request: Full name, email address used for the account or portal that is the subject of your request.

Lastly, we inform you that you can contact the Spanish Data Protection Agency and other competent public bodies for any claim arising from the processing of your personal data..

7. Cookie Policy

To see which cookies we use on our page, remember that you can access our Cookie Policy via the following link cookies policy.