Information on Data Protection

1. Information about the Data Controller

Data Controller

Organisation: TORCLUM, SL
Tax ID Code [CIF] of the organisation: B55774889
Address of the organisation: C/ PAU CASALS, 5 – (43717) BISBAL DEL PENEDES, LA
Email address of the organisation: INFO@TORCLUM.COM
Data controller: JORDI PASCUAL SOLÉ
Telephone number of the data controller: +34 615602582
Email address of the data controller: TORCLUM@GMAIL.COM

2. Purposes

In accordance with the provisions of the General Data Protection Regulation (EU) 2016/679 and Spanish Organic Law 3/2018 on the Protection of Personal Data and the Guarantee of Digital Rights, we inform you that, depending on the relationship you have with us, at TORCLUM, SL we process the data you provide us with for some, or all, of the following purposes:

Compra/venta de bienes y servicios.
Compra/venta de material
Envío de información comercial de la entidad mediante correo postal, correo electrónico u otros
Envío de información por correo electrónico sobre actuaciones y servicios de la empresa.
Gestión contable, administrativa, de facturación y gestión de cobros.
Gestión contable, administrativa, de facturación, de cobros y pagos
Información comercial mediante correos electrónicos desde la plataforma MailChimp, sin que el Responsable pueda asegurar unas correctas medidas de seguridad y tratamiento adecuados al RGPD de la propia plataforma
Información procedente de Cookies
Participación en un sorteo
Prestarles un servicio
Programación de visitas
Realización de cobro mediante TPV
Realización de compra mediante tienda virtual en página web/plataforma.
Realización de encuestas de satisfacción.
Realización de la declaración de la renta y otros trabajos derivados de actividades asesoras/gestoras.
Realizar pedidos
Realizar un proceso de selección de personal en función de las capacidades, aptitudes y otros datos de interés incluidos en el currículum
Registro evolutivo de los trabajos realizados
Servicio postventa y fidelización
Tramitación de presupuestos
Purchase/sale of goods and services.
Purchase/sale of materials
Sending commercial information about the organisation via post, email or other means.
Sending information via email about the company’s actions and services.
Handling of accounting, administration, billing and payment collection.
Handling of accounting, administration, billing, collections and payments
Commercial information via emails through the MailChimp platform, with the Data
Controller being unable to ensure the proper security and processing in accordance with the GDPR of the platform itself.
Information from cookies
Participation in a prize draw
Providing a service
Scheduling of visits
Collection of payment via POS
Making a purchase via the virtual shop on the web page/platform.
Carrying out satisfaction surveys.
Completing the tax return and other tasks deriving from consultancy/administration activities.
Placing orders
Carrying out a staff recruitment process according to the skills, abilities and other relevant information included in the CV
Ongoing record of work carried out
Aftersales services and earning customer loyalty
Processing quotations

3. Time limit on data retention

Your data will be retained for the duration of the contractual, commercial or any other type of relationship with our organisation, or until you request its erasure, as well as the necessary time to comply with legal obligations.

4. Justification

The legal basis for processing your data lies in:

Unequivocal consent

5. Recipients

Your personal data shall be passed to third parties in the following situations:

To other data controllers
Transportation companies
Administration/Consultancy

6. Rights

You have the right to obtain confirmation of whether or not TORCLUM, SL is processing personal data that concern you.

Furthermore, you have the right to access your personal data, as well as to request rectification of incorrect data or, if applicable, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, you may request restriction of the processing of your data, in which case we will only keep it for the purposes of making or defending against claims.

In addition, In certain circumstances, and for reasons relating to your individual situation, you may exercise the right to object to the processing of your data. TORCLUM, SL shall cease processing the data, save for compelling legitimate grounds, or for the purposes of making or defending against claims.

Furthermore, you may exercise the right to portability of the data, as well as the right to withdraw your consent at any moment, without affecting the legality of any processing done based on the consent prior to its withdrawal.

If you wish to exercise your rights, you may do so through the authorised links found below:

To exercise your right to Access, click here
To exercise your right to Rectification, click here
To exercise your right to Erasure (right to be forgotten), click here
To exercise your right to Restrict Processing, click here
To exercise your right to Object, click here
To exercise your right to Portability, click here

Alternatively, you can also write to us at the following address: C/ PAU CASALS, 5 – (43717) BISBAL DEL PENEDES, LA, SPAIN, adjoining a photocopy of your national identity document, to confirm your identity. Remember to provide as much information as possible concerning your request: Full name, email address used for the account or portal that is the subject of your request.

Lastly, we inform you that you can contact the Spanish Data Protection Agency and other competent public bodies for any claim arising from the processing of your personal data..

7. Cookie Policy

To see which cookies we use on our page, remember that you can access our Cookie Policy via the following link cookies policy.